“ I hired Nio to be our Vice President of Revenue Cycle at Tufts Medical Center just as the Covid-19 Pandemic began to impact hospitals in our area. I hired her based on her deep understanding of revenue cycle and her track record of impact. What I quickly learned was that she was so much more than what her resume portrayed. Nio interviewed with me and my team virtually from her home, then in Ohio. She accepted our position without ever personally meeting me, my team or even stepping inside of our institution. The day she arrived in Boston her cab drove her through the riots that had erupted due to the recent death of George Floyd, and our hospital was in crisis mode, among other things, dealing with patients awaiting Covid testing literally wrapping around our extended neighborhood in the cold March weather. Nio walked into our building with her head high and with nothing but confidence and got to work almost immediately finding a solution for our testing process which led to the mitigation of the impact of our testing center on our neighborhood using advanced AI solutions. From that moment on she never stopped identifying opportunities and drove positive change across our organization. Nio is the consummate professional and an incredible leader. She tells it like it is but has the experience and the know-how to bring effective solutions forward. She brought teams together to solve challenges, during a time when challenges arose almost daily, and empowered many, beyond even her own team, to dig deep and perform at their best. I have learned over time that Nio’s talents rise far beyond revenue cycle. She has the power and gravitas to affect positive change where it’s needed and to inspire those around her to do great things. ”

“ Nio has a unique combination of Revenue Cycle and operating experience. Not only does she understand the numbers she also understands business. When it comes to strategic planning, establishing goals for organic growth or establishing Key Performance Indicators (KPI's) she has the knowledge and experience that yields results. During her time at Hennepin Healthcare she re-engineered our revenue cycle and created a data driven operation that exceeded financial goals. Nio would be an asset to any organization that is seeking to evolve their workforce and technology footprint with sustainable results. ”